Languages at Fairgreen International School - FAQ

F.A.Q

1.What is the price of the course?

The course runs throughout the academic year and the standard fee is 3450 AED per year, divided into three termly payments of 1150 AED each. Classes are held once per week.

We also offer an Early Bird Promotion:
If the full payment for the year of 3000 AED is made by August 31, you benefit from a discounted rate for the entire year. If after completing the yearly payment of 3000AED we are unable to open a group by October, the full Early Bird payment will be refunded. A partial refund is available if your child attended classes in Term 1 but then left the school in Terms 2 and 3. In such cases, we will refund the fees for Terms 2 and 3, while Term 1 will be charged at the full standard rate.

2.When can a new batch start?

A group can start once there are 2-3 inquiries of matching age, level, convenient schedule. In case we do not get at least 2 participants at the start of semester 2, the batch will be dissolved.

3.How is the payment taken?

There are two payment options:

• Early Bird: One-time payment of 3000 AED, due by August 31.
• Regular Payment: Three payments of 1150 AED, due as follows:
  
  
  • 1st installment: before the first class in term 1
  • 2nd installment: before the start of term 2
  • 3rd installment: before the start of term 3

If a student who paid the Early Bird rate withdraws after completing the first or second term, the cost of the terms attended will be recalculated at the standard rate of 1150 AED, and the remaining amount from 3000 AED will be refunded.
Please note that if the regular payment plan is selected (payment in three instalments), no refunds are provided for any payments already made, regardless of the reason for withdrawal.

4.Can a student join in the middle of the course?

Yes. Students joining mid-year will be charged only for the remaining classes. A credit of 95 AED per missed class will be deducted from the full annual price of 3450 AED.

For example, if a student joins after missing 8 lessons:

3450 AED – (95 AED × 8) = 2680 AED

5.Are the classes during school holidays included in the price?

The course goes in line with the school academic calendar. The classes during school midterm, winter and spring breaks are not included in the annual price. Ramadan period is included in the fee.

6.Where can I make the payment?

The payment is to be done directly to us. You can either complete it online by card or through bank transfer.

7.Do you offer make-up classes for the classes missed due to the kid being sick/personal reasons/school events/force majeure?

In such cases make-up classes are not offered. The annual fee was initially calculated considering the possibility of such cancellations, therefore the price of our classes is considerably less, compared to the market prices.

In case of class cancellation from our side, we will offer a make-up session/credit to the next semester/year for you.

8.What happens if the batch gets dissolved from term 2 due to not reaching min number of participants?

For those students who have paid for the whole year we can make a refund or offer a credit note (for the remaining classes).

For those students who have paid for term 1 only no refunds are offered.

9.Are there siblings discounts?

We are offering 10% discount for families with 3 kids attending our group classes.

10. What shall a student bring to class?

All necessary materials shall be provided by us. The students are requested to bring 2 notebooks and stationary. Sometimes a teacher asks to bring A4 folders to store print-outs, you will be advised on the same after several lessons.

Important notes

Learning process, materials

• We are striving to keep the same teacher throughout the whole
• We kindly ask you to make sure your child is doing homework (if any) and does not miss classes as it will affect the outcome of the course. If you haven´t received homework in WhatsApp chat/email and the kid does not have notes on the same, please contact us.
  If you wish to get some feedback on your child's performance please do not hesitate to contact us. Normally the teachers are preparing students´ reports twice a year.
• Please let us know if you wish to focus on certain things during the course, get less/more homework, etc.
• The parents are not allowed to attend the class in order to keep the students´ attention. Exceptions can be made for kids under 5 years old for no more than 15 min.
• Other students can join group classes for trial sessions in the middle of the course, however only those who fit (according to the teacher) will be accepted to proceed in the same group.

Online classes

• We are using Zoom for online classes. Once you are registered for the course you will get a link, login and password.
• In case a student does not connect to the class and the teacher informs us on the same in due time we do our best to reach the parents. However kindly note we do not oblige ourselves to remind about the class and ask to connect once its started.
• In case the teacher is using a certain book during the lessons you can ask the office to print a copy for your child free of charge. Once ready you will need to pick up the book from our office.

Communication

• Please note our working hours Monday - Friday - 09:00-20:00, Saturday, Sunday - 10:00-19:00
• Kindly note all the messages we receive in WhatsApp are marked as Read on default (however it does not mean we actually read them). There might be a delay in getting a reply in WhatsApp due to the large number of messages, please feel free to drop a call in WhatsApp to bring attention +971521203278
• For urgent matters please call the office +97148364700